Shipping policy

SHIPPING POLICY 

ORDER PROCESSING

Orders are typically processed within 3–5 business days, excluding weekends and holidays. Processing times may be longer during launches, sales, holidays, or periods of high order volume.

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

SHIPPING RATES & DELIVERY

Shipping charges are calculated and displayed at checkout. Estimated delivery times begin after your order has been processed and are provided by the shipping carrier. Carrier delays are outside the control of Silver & Wild Co.

ADDRESS ACCURACY

Please review your shipping address carefully before completing your purchase. Silver & Wild Co. is not responsible for orders delivered to an address entered incorrectly by the customer. If you notice an error, please contact us through the Contact page as soon as possible. We cannot guarantee that an address can be changed after an order is placed.

LOST, STOLEN OR DAMAGED PACKAGES

Silver & Wild Co. is not responsible for packages marked as delivered by the shipping carrier that are lost or stolen. If your package is missing, please check around the delivery location, ask household members or neighbors, and contact the carrier using your tracking number.

If your order arrives damaged, please contact us within 3 days of delivery through the Contact page and include your order number and clear photographs of the item and packaging.

INTERNATIONAL SHIPPING

Silver & Wild Co. currently ships within the United States only.

QUESTIONS

For questions regarding your order or shipping, please contact us through the Contact page on our website.